Before the event
How does The Event Hub work?+
Create an event, share a private RSVP link, and give every confirmed guest a unique QR pass. Your entrance team scans those passes from a phone browser.
Do guests need to download an app?+
No. Guests open the RSVP and pass links in their existing browser. Bouncers use a browser-based scanner too.
Can I share the RSVP link on WhatsApp?+
Yes. WhatsApp is a natural sharing channel, but the RSVP page also works from SMS, email, and social messages.
At the door
Can I use multiple bouncers?+
Yes. Share the scanner link with your entrance team. Check-ins sync so a reused pass is flagged across scanners.
What happens if someone shows a pass twice?+
The first successful scan is recorded. A later scan is clearly marked as already used.
What if a guest has a phone problem?+
Hosts can use the event control center to look up a guest and use the available manual fallback.
What should I do if the venue connection is weak?+
Test the scanner on the devices and connection you will use before doors open. Keep a charged backup device and use the available manual lookup when a scan cannot be completed.
Plans and recovery
Is this a subscription?+
No. The event plans use one-time pricing. The free plan supports small gatherings, with larger guest limits on paid plans.
What if I lose my event link?+
Use the Recover page with the recovery phrase you set when creating the event.
Can I export my guest list?+
Guest-list export is available from the event control center on the applicable plans.